Excellent service – came when he said, phoned ahead and was very honest. Rare quality. Would certainly recommend Brian to friends and family.
I’d phoned Brian after many failed attempts at resolving a penetrating damp issue in my flat. I’d just had a “survey” carried out by another company a few days before & was quoted at least £4000 for the remedial works, all without the contractor actually checking anything. I decided to get a second (well, first) opinion after a number of red flags with the company & thankfully I did. I received a very comprehensive report, containing pictures & references, method statements & other useful information to help me fix not only what I’d called him for, but other humidity & condensation problems which I didn’t even know I was experiencing. I was then able to approach a roofing contractor with confidence in what needed to be done & what I should expect. Brian was a pleasure to deal with & I’ll be sure to give him a call if I have any issues in future properties.
Brian made a very professional and detailed damp report in the apartment that I will purchase. Very good intervention and survey also after the report. I’m very grateful for his work.
After months of worry & being told i had rising damp & would cost thousands to fix , Brian from Fortress one came out & conducted a very thorough examination of my property & took samples from the wall to prove i didn’t have rising damp, the problem was all to do with condensation, i can not recommend Brian enough, very honest & knowledgeable , you won’t regret contacting him
I called Brian and he was fantastic from start to finish. Came and Inspected the house , found and treated the problem and saved me over 10k that what I thought was damp and mould was condensation. All treated and resorted, fast friendly and amazing service 100 % recommended. Thanks again Brian!
Fortress One are our number One. We spent months being given different reasons by many different firms for some damp in our basement. We then contacted Brian who conducted a full investigation and survey. He sent a detailed illustrated report to explain his plan. He visited again to answer our questions. He is extremely knowledgeable and has tonnes of experience. The house was kept very clean and safe during the work being done. We received regular updates and photos. Emails and texts were responded to very quickly. Nothing was too much trouble for him and. If you have any issues with your property I would strongly encourage you to speak to Brian first.
This was a second opinion on work required and following a detailed inspection by Brian he reassured me that the previous work suggested was not necessary. So though I cannot comment on his work we were delighted with his professional and honest advice. I would certainly recommend using his services.
Brian was incredibly helpful, generous and honest in inspecting my property for damp. He offered practical advise for managing even the smallest issues, fit me in at last-minute notice and offered thorough explanations of his process. Would absolutely call Brian again!
Excellent service and advice- Brian went above and beyond and really helped us out! Would highly recommend.
